Job Description
Description
& Requirements
Who we are looking for 2–4 years of experience in Finance Customer Service, with preference for experience in Cash Application, Accounts Receivable, or related finance operations. In-depth understanding of cash application processes and their impact on AR sub-ledger integrity, unapplied cash, customer aging, write-offs/refunds, and period-end close. Advanced analytical and root cause analysis skills, with the ability to investigate complex payment discrepancies and drive resolution to closure. Strong proficiency with ERP and cash application tools (e.g., SAP, Oracle, NetSuite) and advanced Microsoft Excel skills. Ability to work independently, manage escalations, and recommend actions consistent with policy and approval guidelines. Advanced written and verbal communication skills, with the ability to influence internal stakeholders and customers to ensure timely issue resoluti...