Job Description
Key Responsibilities:
* Customer Service Excellence:
* Greet all customers warmly and promptly upon their arrival.
* Provide friendly, efficient, and personalized service to ensure a positive dining experience.
* Answer customer questions about menu items, ingredients, and promotions with confidence and accuracy.
* Handle customer complaints or concerns with patience and professionalism, escalating to management when necessary.
* Maintain a clean and organized counter area and dining room.
* Order Taking & Transaction Processing:
* Accurately take customer food and beverage orders, ensuring all special requests or modifications are noted.
* Operate the Point of Sale (POS) system efficiently and accurately to process orders and payments.
* Handle cash, credit card, and mobile payment transactions with precision, providing correct change and receipts.
* Reconcile cash drawer at the beginning an...
* Customer Service Excellence:
* Greet all customers warmly and promptly upon their arrival.
* Provide friendly, efficient, and personalized service to ensure a positive dining experience.
* Answer customer questions about menu items, ingredients, and promotions with confidence and accuracy.
* Handle customer complaints or concerns with patience and professionalism, escalating to management when necessary.
* Maintain a clean and organized counter area and dining room.
* Order Taking & Transaction Processing:
* Accurately take customer food and beverage orders, ensuring all special requests or modifications are noted.
* Operate the Point of Sale (POS) system efficiently and accurately to process orders and payments.
* Handle cash, credit card, and mobile payment transactions with precision, providing correct change and receipts.
* Reconcile cash drawer at the beginning an...