Catalan Customer Support - Remote from Portugal

Confidential

Braga, Braga, Portugal
Full-time
Posted June 08, 2026

Job Description

We connect talented professionals with international job opportunities. Our team provides expert support in job search, visa processes, accommodation, and relocation to ensure a smooth transition abroad. Our mission is to help candidates succeed globally.



DUTIES AND RESPONSIBILITIES:

  • Handle inquiries and requests across various communication channels, ensuring accurate and timely updates in internal systems

  • Foster positive relationships by delivering prompt and courteous support

  • Support customer satisfaction and long-term engagement by ensuring effective resolution of issues

  • Maintain a professional and empathetic approach in all customer interactions

  • Work collaboratively with colleagues and leadership to achieve team objectives

  • Share insights on recurring challenges and suggest opportunities for process or service improvements.

<...