Channel Change Management Manager in Toronto

Scotiabank

toronto, on, Canada
Full-time
Posted June 08, 2026

Job Description

Elevate your career with Scotiabank as the Manager of Channel Change Management in Toronto. Drive client-focused change initiatives and enhance salesforce effectiveness across various retail sales channels.
In this managerial role, you will lead change management plans for Retail Sales Channels, including the Branch network and Virtual Advice. With 3-5 years of relevant experience, you will support transformation projects and foster client deepening strategies. Collaboration with Channel Performance teams and project leads will ensure successful change initiatives.
Key Responsibilities:
• Design and implement cross-channel change management plans
• Lead adoption efforts for front-line teams during transitions
• Monitor change outcomes and influence sales effectiveness
• Act as a subject matter expert on channel changes
• Collaborate with business lines for strategic alignment
Requirements:
• Degree in Business, HR, or Communications
• 3-5 years’ experience...