ChapsVision Customer Success Leadership

ChapsVision

montreal, qc, Canada
Full-time
Posted May 26, 2026

Job Description

Join ChapsVision as a Customer Success Manager and lead client engagement initiatives. Enhance enterprise software adoption for major accounts while collaborating across teams to drive success.

ChapsVision seeks a Customer Success Manager to strengthen its ties with leading enterprise clients in North America. You will oversee the implementation of our AI-driven solutions, ensuring customers appreciate the full value of our offerings. Your role includes designing engagement strategies while working closely with various stakeholders, from executives to technical teams.

Key Responsibilities:
• Manage implementation and client support
• Develop engagement strategies for customer success
• Analyze client feedback for continuous improvement
• Foster communication between clients and product teams
• Supervise adoption and growth metrics

Requirements:
• Proven background in Customer Success or Account Management
...