Chief Customer Experience & AI Innovation Lead

MNP Executive Search & Professional Recruitment

toronto, on, Canada

Full-time

Posted May 31, 2026

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Job Description

                A leading fintech company based in Toronto is seeking a Director of Customer Experience to enhance customer interactions across all platforms. The ideal candidate will have over 7 years in customer experience leadership, proven success in cross-functional initiatives, and expertise in customer support systems like Zendesk and Salesforce. This role offers competitive salary and flexible work arrangements.
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