Job Description
Become a CIBC Manager of Client Advice in Kelowna, leading a dynamic team while enhancing client service delivery. Focus on collaboration and client satisfaction.
This full-time position with CIBC allows you to lead the Personal and Business Banking team in Kelowna, developing client service experts who aim to elevate client experiences. You'll inspire a culture of high performance and accountability while addressing client financial needs across different locations and banking hours. Your flexible approach will ensure the best service offerings are available to clients.
Key Responsibilities:
• Mentor team members to strengthen client relationships
• Resolve client issues swiftly and efficiently
• Assess and enhance the banking centre’s business performance
• Promote CIBC values and recruit aligned talent
• Empower clients through accessible service options
Requirements:
• Demonstrated experience in leadership and coaching
• Valid Mutual Funds License or r...
This full-time position with CIBC allows you to lead the Personal and Business Banking team in Kelowna, developing client service experts who aim to elevate client experiences. You'll inspire a culture of high performance and accountability while addressing client financial needs across different locations and banking hours. Your flexible approach will ensure the best service offerings are available to clients.
Key Responsibilities:
• Mentor team members to strengthen client relationships
• Resolve client issues swiftly and efficiently
• Assess and enhance the banking centre’s business performance
• Promote CIBC values and recruit aligned talent
• Empower clients through accessible service options
Requirements:
• Demonstrated experience in leadership and coaching
• Valid Mutual Funds License or r...