Job Description
About Seguros Confie in Tijuana
Seguros Confie is a shared service center originally from the United States, primarily servicing insurance companies in California, Nevada, and Arizona.
Its clients are mainly in the vehicle and medical sectors, each with more than 60 lines of business.
Some of our partners include Freeway, One Source, Bluefire, SCRAM, First Acceptance, and Assured Health.
We are an extension of this business located in Tijuana, where we have grown from 1,500 employees to over 1,800 and are planning to open another site in Mexico.
Job Title
Claims Intake Specialist
Key Responsibilities
Act as the first point of contact, providing a calming voice and collecting essential details during incidents.
Gather necessary information to set the stage for a smooth claims process from start to finish.
Handle calls efficiently to bring relief and support to customers during their toughest moments.
Operate in a fast-paced and dynamic envi...