Job Description
Kelly is hiring!
We're looking for enthusiastic, motivated individuals to join our client’s team as a Client Care & Warranty Specialist.
In this full-time, permanent role, you’ll help our client with their customer service and client warranty needs.
What You’ll Do:
- Answering client calls and emails with professionalism, empathy, and confidence
- Helping with quotes, orders, pricing questions, lead times, tracking, and product inquiries
- Handling billing questions, invoice issues, and accounts receivable follow-up
- Receiving and processing warranty claims with urgency and accuracy
- Reviewing returned products and coordinating with internal teams on next steps
- Helping troubleshoot issues and guide clients toward solutions
- Managing admin details accurately while still delivering a high-level client experience
- Learning products, systems, and processes so you c...