Client Change Management Lead at PRESTO

Metrolinx

toronto, on, Canada
Full-time
Posted June 13, 2026

Job Description

Enhance client engagement with PRESTO as a Client Change Management Lead based at our Bay St location in Toronto. This in-office role focuses on delivering hands-on training and support for new technology.
In this impactful position, you will design training materials and manage change strategies for PRESTO clients. Collaboration with leaders across the organization is key, as you develop plans that ensure effective implementation of technology changes. Your work will involve assessing client needs and using innovative tools to create engaging content that simplifies complex information.
Key Responsibilities:
• Design and deliver training on PRESTO devices and software
• Create knowledge transfer materials like guides and videos
• Develop change management plans and execute assessments
• Produce change communications for all stakeholders
• Maintain updated PRESTO Training room facilities
Requirements:
• Degree in business administration, engineering, or equiv...