Client Service Representative for Small Business

Payworks Payroll Services Canada

toronto, on, Canada
Full-time
Posted May 23, 2026

Job Description

Become a key player at Payworks as a Client Service Representative for Small Business clients. Use your bilingual skills to ensure exceptional payroll management across Canada.
At Payworks, you’ll provide valuable support to diverse clients. This position requires strong communication abilities in both English and French, a commitment to quality service, and problem-solving skills to manage client expectations effectively. Join a company culture that prioritizes doing right by people.
Key Responsibilities:
• Develop client relationships and support payroll inquiries
• Take full ownership of client communications
• Input payroll data accurately and efficiently
• Collaborate with your team to enhance service delivery
• Identify client needs through active listening
Requirements:
• Fluent in English and French, both spoken and written
• Customer service experience, particularly in phone roles
• Strong verbal and written communication skills
• Ability to...