Client Service Representative - Part-time (15 hours/week)

What you’ll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast‑paced Banking Center and use your knowledge of financial services products to help clients with their day‑to‑day banking needs. As a Client Service Representative you’ll answer questions, assist with transactions, and proactively connect clients with the right team members. You’ll be the first line of support as clients work toward their financial goals. You must be flexible to work our banking centre hours, including evenings and weekends, and be available to work at multiple centres within a reasonable travel distance. You’ll be on‑site full‑time.

How you’ll succeed

• Client engagement – Help clients manage their accounts and products, focus on the client experience, and connect clients to the right team members.
• Problem solving – Listen, ask questions, and put yourself in the client’s shoes; take ownership of client issues and collaborate with ...