Job Description
Duties and Responsibilities
- Handle and document prospective client inquiries regarding requests for care and service
- Assess client service needs in consultation with the Contracts Manager or designate; schedule licensed and unlicensed employees for care and service assignments; promote consistency of caregiver assignments and coordination of services
- Report and collaborate with other funders, customers, or government programs
- Notify clients and field employees regarding initial and ongoing schedules
- Complete data entry and maintain accurate current scheduling
- Participate in client satisfaction initiatives
- Market and promote Bayshore HealthCare in keeping with the individual Branch Office Sales and Marketing strategy
- Participate in ongoing internal and/or external continuing education activities
- Adhere to Bayshore policies and procedures ...