Job Description
Position Title: Client Services Manager Employment Type: Full-Time - This position can be based in our Citywest or Dunshaughlin office The Client Services Manager will support the delivery of care through efficient rostering, relationship management, ensuring client service standards, and workflow efficiency are met. This role is vital in ensuring smooth day-to-day operations, maintaining excellent communication with clients and staff, and supporting the wider team in achieving service delivery goals. The position will also take the lead in cross-functional areas including systems, training, and policyto strengthen internal processes and drive continuous improvement. This is an ideal role for someone who thrives in a fast-paced environment and is eager to grow within a values-driven home healthcare organisation. Key Responsibilities Operations, Scheduling & Client Services Manage monthly and daily rosters to ensure safe, reliable care delivery, maintaining agreed KPIs, fill rates, and ...