Job Description
*Please Apply via the assessment, we are not accepting Easy Apply*
About Us
We're a fast-moving digital marketing agency delivering performance-driven growth for clients across multiple channels (paid media, creative, web, SEO, social). We're building a tighter operating rhythm across client communication, delivery quality, and retention — and we're hiring a senior client leader to own that system.
The Role
This is
not
a day-to-day account manager position.
You'll lead our Client Relationship team and act as the bridge between
clients and delivery
, owning client health, escalations, delivery standards, and renewals oversight. You'll keep clients calm, clear, and retained — while making sure our delivery stays high-quality and on track.
You'll channel leads to ensure
quality improves, churn stays low, and renewals stay strong
.
What You'll Own
- Retention & Renewals Oversight:
drive low churn and high r...