Client Success and Business Development Lead

Transcend Solutions Inc.

calgary, ab, Canada
Full-time
Posted June 04, 2026

Job Description

Elevate client relationships with Transcend Solutions as a Business Development and Client Success Lead. Drive acquisition processes and manage client onboarding while ensuring operational efficiency.
In this client-facing role, you will oversee the entire client acquisition journey, from initial outreach to successful onboarding. Your skills in outbound prospecting, CRM management, and client follow-up will be crucial in building relationships and maintaining pipeline health. Collaboration with internal teams will ensure smooth transitions and effective service delivery.
Key Responsibilities:
• Conduct outbound prospecting and manage inbound leads
• Organize and maintain HubSpot CRM accurately
• Guide prospects through sales proposals and decisions
• Support client onboarding documentation and timelines
• Monitor implementation status and client communications
Requirements:
• Experience in business development or client success roles
• Strong organization...