Job Description
Clinical Applications Consultant (Ontario)
Country
Canada
Shift
1st
Overview
Responsible for ensuring total customer satisfaction within the Werfen installed base. Perform installations, validations/verification and training on Werfen analyzers. Provide on‑going clinical support, customer education and consult with customers regarding matters of regulatory requirements and compliance.
Responsibilities
Key Accountabilities:
- Performs Werfen instrument installations, validations/verifications and training inside and outside their assigned territory as directed by the Clinical Applications Manager (CAM). Coordinates the instrument go‑live process with internal and customer stakeholders.
- Within their assigned territory installed base, responsible for ensuring total customer satisfaction and base maintenance.
- Responsible for customer clinical & technical support and education. Instru...