Job Description
The Security Account Manager (SAM) serves as a trusted security advisor and engagement lead for a portfolio of strategic, high-visibility customers and has a Cloud Based Security Background. This role combines a consulting-style approach with ongoing account security governance. The SAM partners with Sales, Customer Success, Support, Cloud Operations, and Product/Security teams to reduce risk, improve customer security posture, and drive adoption of cloud security best practices.
Key Responsibilities
- Act as the primary security point of contact for assigned strategic/critical accounts.
- Build multi-threaded relationships with customer security leadership (CISO org), IT, risk/compliance, and engineering teams.
- Lead security governance cadences (e.g., monthly/quarterly) including security posture reviews, risk discussions, and roadmap alignment.
- Conduct discovery to understand customer environments, threat models, regulatory requ...