Job Description
**Who We Are**
At Starbucks, we believe in creating a warm and welcoming space where every cup of coffee sparks connection. As a Coffeehouse Coach, you’ll lead and support your team of partners to deliver the Starbucks experience, ensuring operational expectations are met every day. You’ll play a key role in executing store plans, leading shifts, directing and coaching partners, and calling the plays that drive success. Your leadership will guide the team in maintaining high standards for customer service, partner behavior, inventory management, and store operations. You’ll also assist with scheduling and directing partners to ensure the store runs smoothly and efficiently.
**What You’ll Do**
+ Model behaviors for elevating the Coffeehouse experience and coach customer service standards and green apron service expectation.
+ Identify and respectfully address customer and partner issues with professionalism and empathy, including by directing partners, by a...
At Starbucks, we believe in creating a warm and welcoming space where every cup of coffee sparks connection. As a Coffeehouse Coach, you’ll lead and support your team of partners to deliver the Starbucks experience, ensuring operational expectations are met every day. You’ll play a key role in executing store plans, leading shifts, directing and coaching partners, and calling the plays that drive success. Your leadership will guide the team in maintaining high standards for customer service, partner behavior, inventory management, and store operations. You’ll also assist with scheduling and directing partners to ensure the store runs smoothly and efficiently.
**What You’ll Do**
+ Model behaviors for elevating the Coffeehouse experience and coach customer service standards and green apron service expectation.
+ Identify and respectfully address customer and partner issues with professionalism and empathy, including by directing partners, by a...