Collections Analyst

HP

tlaquepaque, jalisco, Mexico
Full-time
Posted June 15, 2026

Job Description

At HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be you!

What will your day consist of?

  • Building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on improving payments and accelerating cash-flow
  • Sending consolidated account statements to our AP contacts, who are usually part of centralized teams
  • Logging the disputes raised by the customers and follow-up with internal and external stakeholders for resolution
  • Conducting critical call with different Order Management groups, in order to review the status of the disputes, negotiate and agree in resolution timelines
  • Having Ad-hoc calls with Accounts Payable representatives for different Accounts Receivable reconciliations
  • Following-up with Customers’s Requestors (POs’ creators) in order to...