Collections Specialist with Dutch

Deloitte

Wrocław, Lower Silesian Voivodeship, Poland
Full-time
Posted May 30, 2026

Job Description

Description

& Requirements Who we are looking for
  • 2–4 years of experience in finance customer service, or a related field; experience in collections, accounts receivable, or order-to-cash processes is preferred.
  • Understanding of collections’ impact on cash flow, AR aging, allowances/reserves, write-offs, and close ourcomes.
  • Strong analytical and problem-solving skills with the ability to identify delinquency drivers, prioritize accounts effectively, and resolve complex payment issues.
  • Proficiency in ERP/AR systems (e.g., SAP, Oracle, NetSuite) and strong Microsoft Excel skills.
  • Ability to work independently, manage escalations, and recommend actions aligned with company policies and approval frameworks.
  • Excellent verbal and written communication skills with the ability to negotiate professionally and collaborate with cross-functional teams.
  • Proficiency in English (C1) and Dutch (C1)<...