Job Description
As the first overseas subsidiary of BYD group, our main focus is to provide European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems and other new energy products, as well as related after-sales services.
About Aftersales Department:
The Aftersales department of BYD Europe is responsible for all fleet operation, service & maintenance, technical diagnose & analysis and product improvement related topics concerning our full electric buses and trucks.
This is including, but not limited to providing technical support to our customers and service providers and continuous feedback to HQ and R&D teams internally for product improvement.
The main objective of the After-sales department is to build a relationship of mutual trust and knowledge with the customers, in order to ensure their continued satisfaction, which will benefit the business and future sales.
About the role:
In this position...