Community Client Services Leadership Manager

Helping Hands, Orillia

central ontario, orillia, Canada
Full-time
Posted June 05, 2026

Job Description

Drive operational excellence as the Manager of Client Services for Helping Hands. This role combines leadership and compliance management across community-focused programs and assisted living.

In this pivotal position, you will guide the delivery of high-quality services that enhance client well-being and satisfaction. You'll manage day-to-day operations, uphold regulatory standards, and support your team through coaching and oversight. Your leadership will be instrumental in achieving the organization's mission of fostering a safe and inclusive environment for clients and staff.

Key Responsibilities:
• Manage daily operations and client service delivery
• Ensure compliance with organizational policies and safety standards
• Conduct regular audits and performance evaluations
• Oversee staffing and scheduling for effective service
• Lead after-hours support and emergency response initiatives

Requirements:
• At le...