Community Manager (Operations, Sales & Client Experience)

The Role

This is a hands‑on, multi‑functional role at the center of the business.

You will be responsible for driving sales, managing client relationships, overseeing daily operations, and supporting marketing functions. This role requires someone highly organized, responsive, and comfortable managing multiple priorities in a fast‑paced, interruption‑driven environment. You will play a key role in maintaining not just operations, but also the culture, morale, and overall tone of the office environment.

Key Responsibilities

Client Experience & Office Operations (35%)

• Act as primary point of contact for clients and day‑to‑day office operations.
• Build and maintain strong, long‑term client relationships.
• Coordinate client onboarding, renewals, transitions, and administrative requests.
• Ensure smooth day‑to‑day operations and consistent service delivery.
• Manage a high volume of daily interaction...