Job Description
Responsibilities
- Diagnose and resolve hardware, software, and network issues for clients.
- Install and configure computer systems and applications.
- Provide training and support to users on new technology or software.
- Maintain hardware inventory and perform routine maintenance tasks.
- Collaborate with other IT professionals to resolve complex issues.
- Document all technical processes and procedures.
- Stay up-to-date on the latest technology trends and advancements.
Requirements
- High school diploma or equivalent; a bachelor’s degree in Information Technology or related field is preferred.
- Prior experience in IT support or a related field is a plus but not required.
- Knowledge of computer hardware, software, and networking systems.
- Familiarity with Windows, macOS, Microsoft Office Suite, and antivirus software.
- Excellent customer service skills with the abil...