Job Description
Become a vital part of Team Convoy in Victoria as a Construction Customer Service Specialist. Your expertise and people skills will enhance our distribution of top-tier building materials.
Joining Convoy, established in 1972, means engaging in meaningful work within the construction materials industry. We are seeking an experienced Customer Service Specialist who can skillfully assist customers with inquiries and orders. You’ll play a key role in training customers on product applications while managing order processing and coordination with the operations team.
Key Responsibilities:
• Manage customer transactions and returns efficiently
• Assist in coordinating order deliveries and pickups
• Educate clients on various construction materials
• Create and confirm purchase orders with suppliers
• Help with warehouse inventory management
Requirements:
• Background in construction or building supply customer service...
Joining Convoy, established in 1972, means engaging in meaningful work within the construction materials industry. We are seeking an experienced Customer Service Specialist who can skillfully assist customers with inquiries and orders. You’ll play a key role in training customers on product applications while managing order processing and coordination with the operations team.
Key Responsibilities:
• Manage customer transactions and returns efficiently
• Assist in coordinating order deliveries and pickups
• Educate clients on various construction materials
• Create and confirm purchase orders with suppliers
• Help with warehouse inventory management
Requirements:
• Background in construction or building supply customer service...