Job Description
Job ID: 4026
Job title: Consumer Services Representative
Location: Poznan, Poland
Reports to: Supervisor, Consumer Services
Your Role in a Nutshell
As a Consumer Services Representative you will speak with consumers who use Newell Brands’ products. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service.
Our portfolio of products is very diverse - from stationery to small household appliances.
You might have heard of some of our brands like Parker, Waterman, Contigo, NUK, or Crockpot.
Your Key Responsibilities:
Respond to consumer’s queries through email, chat, phone, social media channels, reviews portal, e-commerce, and other online platforms in a professional, solution-oriented manner to ensure the outcome is consumer centric.
Create and maintain consumer in...