Job Description
Job Description
Title: L1 Search Evaluator/Content Moderator
Location: Mexico City/Monterrey/Guadalajara (Onsite)
Hire type: Fulltime
Role Overview
L1 Search Evaluators are the frontline specialists responsible for assessing search quality and investigating user feedback to improve Client's algorithms and search products.
Key Responsibilities
- Search Quality Assessment: Review and categorize 'bad cases' to help search products and algorithms improve.
- User Feedback Investigation: Analyze user search requirements through data and direct feedback.
- Optimization & Risk: Provide suggestions for search result improvements and identify potential trust and safety risks.
- Policy Application: Read and apply 20-page long policies to daily evaluation tasks.
Required Qualifications
- Experience: 1+ years of experience in conducting evaluations or data labeling.
- Language: High...