Credit & Collection Analyst

IQVIA

Porto Salvo, Lisboa, Portugal
Full-time
Posted June 15, 2026
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Job Description

Job Summary

The Cash Collection Specialist supports core Order‑to‑Cash activities and plays a critical role in working capital management, cash discipline, and DSO performance. The role is responsible for proactive customer collections, dispute management, and cash application support across a complex, multi‑entity environment, including recently acquired businesses.

This position operates in a high‑judgment, customer‑facing context, requiring close coordination with Sales, Legal, and local Finance teams, as well as strong French and English language capabilities.

Key Responsibilities

  • Cash Collection & Customer Management
  • Perform proactive collection activities on outstanding accounts receivable balances
  • Maintain regular, professional customer contact via email and calls to ensure timely payment
  • Monitor overdue balances and drive resolution through structured follow‑up actions

    • Dispute & Exception Management

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