Credit & Collections Specialist I - Remote

Labcorp

Burlington, NC, United States
Full-time
Posted June 15, 2026

Job Description

**Labcorp is seeking a remote Credit and Collections Specialist to join our team!**

**Work Schedule** : Monday - Friday; 8:00 AM - 5:00 PM EST; Potential flex time available after training.

**Job Responsibilities:**


+ Follow SOP’s to reduce aging AR >60‑day balances
+ Outreach to customers by phone, email, and/or letters
+ Handle sensitive information in a confidential manner
+ Prepare updates on account resolution for various levels of leadership
+ Document all activities and attempts to reduce balances
+ Prepare placement packages for outside attorneys for possible litigation
+ Communicate via telephone with operations management, physicians, attorneys, and internal customers
+ Utilize tools to obtain improved billing information
+ Perform research and evaluation of complex projects/assignments to identify and measure financial implications
+ Analyze and determine areas for process improvement and education

**Minimum ...