Job Description
Requisition ID: *****- Job Location(s): Apodaca, MX**Purpose of Job**: Recovery of account receivable portfolio overdue and bad debt in a short time, effective collection.
**Responsibilities & Tasks**:
- **Collection**:
- Send balance statements to customers.
- Follow up on Credit Application Notes.
- Provide customer service (internal and external).
- Reconcile account statements with customers.
- Upload invoices to customer portals.
- Prepare overdue and bad debt weekly reports for managers and senior analysts.
- Review materials in statements of account and cross-reference.
- Request payment plans (negotiate and analyze payments with Senior Analyst).
- Keep the Senior Analyst updated on special topics and track them.
- Create disputes and follow up with Customer Service to resolve them.
- Follow up with account managers to solve issues and keep credit management informed to avoid surprises.
- **Credit Management**:
- Per...