Credit Quality Assurance Senior Manager

Community Trust Company

toronto, on, Canada
Full-time
Posted June 08, 2026

Job Description

Lead the Credit Quality Assurance program at Questrade in North York, ON, utilizing AI and innovation to elevate financial operations. Drive efficiency while developing high-performing teams in a hybrid work environment.

As a Senior Manager in the Mortgage Operations department at Questrade, you will oversee the direction of Credit Quality Assurance and drive continuous improvement initiatives. This leadership role involves strategic partnerships and showcases QFG’s commitment to innovation through AI-driven tools and operational excellence.

Key Responsibilities:
• Lead and develop high-performing teams
• Align strategic vision with growth objectives
• Enhance Credit Quality Assurance program and reporting
• Foster cross-functional relationships with key departments
• Champion AI integration and process improvements

Requirements:
• 10+ years in mortgage operations expertise
• Over 5 years in a management r...