Job Description
Shape customer engagement at Groupe Dynamite Inc. as a CRM Coordinator. This role focuses on optimizing channels like email and SMS to enhance customer retention and brand loyalty.
Join the Customer Retention team at Groupe Dynamite, based in Montréal, to drive customer lifetime value. You will manage the CRM Calendar, oversee campaign deployments, and execute segmentation strategies to optimize engagement across various communication channels. Your insights will directly contribute to transforming the GARAGE brand while adapting to the fashion retail landscape.
Key Responsibilities:
• Manage the CRM Calendar for timely notifications
• Develop campaign briefs and collaborate with stakeholders
• Define audience segments for targeted messaging
• Own the setup of campaigns within Braze platform
• Conduct quality assurance testing for user experience
Requirements:
• Bachelor's degree in relevant field
• 1-2 years of related experience preferred
• Familiarit...
Join the Customer Retention team at Groupe Dynamite, based in Montréal, to drive customer lifetime value. You will manage the CRM Calendar, oversee campaign deployments, and execute segmentation strategies to optimize engagement across various communication channels. Your insights will directly contribute to transforming the GARAGE brand while adapting to the fashion retail landscape.
Key Responsibilities:
• Manage the CRM Calendar for timely notifications
• Develop campaign briefs and collaborate with stakeholders
• Define audience segments for targeted messaging
• Own the setup of campaigns within Braze platform
• Conduct quality assurance testing for user experience
Requirements:
• Bachelor's degree in relevant field
• 1-2 years of related experience preferred
• Familiarit...