Job Description
Customer Service Representative — Automotive Digital Services (German + English) — Braga, Portugal (Remote)
Do you speak German and English and want to support customers of a leading automotive digital services brand — all from home? We're hiring a remote customer service professional currently residing in Portugal.
Key Responsibilities:
- Support German-speaking customers across automotive digital service enquiries
- Handle incoming contacts via phone, email, and chat with professionalism
- Work 24/7 rotational shifts with 2 rotating days off per week
- Manage and document all interactions accurately in internal systems
- Escalate technical or complex issues to specialist teams when needed
- Collect equipment from the Braga office if residing within 50km
What We're Looking For:
- German at near-native or native level; English required
- Currently residing in Portugal (no relocation available)
- Comf...