Job Description
Customer Behaviour Change Lead
Circa £42k – £47k dependent on skills & experience
Full time, 37 hrs a week with flexibility for part time
Fixed term – maternity cover (from August 2026)
Location: Huntingdon
Anglian Water offers a flexible approach to working from our offices or home with an average of 2 days a week in the office, depending on business need.
Join our team and make a difference
We’re recruiting a Customer Behaviour Change Lead to join our Customer Communications Team, part of our Customer Experience Department, on a fixed‑term basis to cover maternity leave.
This is a fantastic opportunity to play a leading role in shaping how we help customers take the right actions at the right time and improve the overall customer experience.
What you’ll be doing
As Customer Behaviour Change Lead, you’ll be responsible for developing and embedding behaviour c...