Job Description
PRIORITY OPENING — Large intake across multiple start dates!
Are you a Dutch-speaking professional ready to thrive in a dynamic, full-time customer-facing role? We urgently need Dutch-speaking Customer Care Agents for a leading mobility and infrastructure services company in the Porto area. If you are motivated, communicative, and ready to hit the ground running — we want to hear from you today!
As a Customer Care Agent, you will be at the forefront of the customer experience, providing expert assistance 24/7. Your role is essential to keeping customers informed, happy, and loyal. You will join a growing, energetic team in a company that values its people and invests in their development.
Your responsibilities:
- Respond to inbound customer contacts across phone, email, and chat
- Address queries related to services, accounts, billing, and technical issues
- Deliver consistent...