Job Description
PRIORITY OPENING — Part-time, perfect for work-life balance!
Are you a Dutch speaker who wants a great part-time role with a reputable company in or around Porto? We have a PRIORITY opening for Dutch-speaking Customer Care Agents working part-time (Monday to Friday, 06h–19h rotation) for a leading mobility and infrastructure services company.
This is an ideal opportunity if you value flexible hours, a supportive work environment, and the chance to grow with a stable, well-established brand in a key European sector. You will be supporting Dutch-speaking customers through their journey with a company that keeps regions connected and moving forward.
Your responsibilities:
- Handle inbound customer contacts with professionalism and efficiency
- Provide information on services, charges, and accounts
- Resolve queries on first contact where possible
- Record all interactions in the CRM system ...