Job Description
Connect Hearing is seeking a Customer Care Representative for a 6‑month contract in Oakville, ON, with the possibility of extension. This role supports hearing care professionals by providing exceptional customer service, managing client accounts, and coordinating appointments.
Key Responsibilities
- Provide exceptional customer service in person, over the phone, and by email.
- Schedule appointments and organize files for the clinic’s hearing care professionals.
- Manage and maintain client accounts while building relationships.
- Work with insurance companies to ensure successful third‑party billing operations.
- Assist with cleanings and minor in‑clinic device repairs (training provided).
Benefits
- Hourly wage of $20–$23, based on experience.
- Extended Health Benefits Package from day one.
- 3 weeks vacation to start, increas...