Customer Care Role at Connect Hearing

Connect Hearing Canada

north bay, nipissing district, Canada
Full-time
Posted June 06, 2026

Job Description

Elevate your customer service career with Connect Hearing in North Bay, Ontario as a Customer Care Representative. Help clients navigate their hearing health journey while managing schedules and client interactions.

As part of Connect Hearing Canada’s team, this role focuses on providing unparalleled customer service in a retail clinic setting. You will coordinate appointments, manage client accounts, and work with insurance billing to ensure top-notch support. Join us if you’re passionate about making a difference.

Key Responsibilities:
• Deliver exceptional service through multiple communication channels
• Schedule appointments and organize files for clinic professionals
• Build lasting relationships by managing client accounts
• Assist with insurance billing and operations effectively
• Participate in minor in-clinic repairs with comprehensive training

Requirements:
• Strong communication and exceptional cust...