Customer Care Specialist (Dutch/German/French + English)
Institut Straumann AG
Job Description
About the Role
Obtenga más información sobre las tareas generales relacionadas con esta oportunidad a continuación, así como sobre las habilidades requeridas.
The Customer Care Specialist plays a critical role in delivering high quality experience to ClearCorrect customers. As part of our Customer Care team, you will support dental professionals through expert guidance, technical assistance, and effective case management. This position requires a strong customer centric mindset, a collaborative approach, and a commitment to continuous learning and improvement.
Role Purpose
To provide professional, accurate, and timely support to ClearCorrect customers, ensuring a seamless and positive customer journey. The role also contributes to building internal knowledge as a Subject Matter Expert, helping elevate team capabilities and strengthen our service standards.
Key Responsibilities
Customer Support & Technical Guidance
Provide technical and operational sup...
Obtenga más información sobre las tareas generales relacionadas con esta oportunidad a continuación, así como sobre las habilidades requeridas.
The Customer Care Specialist plays a critical role in delivering high quality experience to ClearCorrect customers. As part of our Customer Care team, you will support dental professionals through expert guidance, technical assistance, and effective case management. This position requires a strong customer centric mindset, a collaborative approach, and a commitment to continuous learning and improvement.
Role Purpose
To provide professional, accurate, and timely support to ClearCorrect customers, ensuring a seamless and positive customer journey. The role also contributes to building internal knowledge as a Subject Matter Expert, helping elevate team capabilities and strengthen our service standards.
Key Responsibilities
Customer Support & Technical Guidance
Provide technical and operational sup...