Customer Care Specialist II (Hybrid)

BD (Becton, Dickinson and Company)

San Antonio, TX, United States
Full-time
Posted June 13, 2026

Job Description

**We are the people who give possibilities purpose**

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.


**Job Description**

**About the Role**

Join our MMS Customer Care Small Parts Order Entry team and play a critical role in delivering exceptional customer experiences. You will manage order entry, support customer inquiries, and collaborate across teams to ensure accurate, timely, and compliant order processing

**Main Responsibilities:**

+ Review, validate, and enter customer orders into ERP systems
+ Manage customer inquiries via phone, email, and other channels
+ Resolve orde...