Customer Engagement Manager at Enercare

Enercare Inc.

markham, on, Canada
Full-time
Posted June 12, 2026

Job Description

Become a key player at Enercare as the Customer Engagement Manager in Markham. Lead customer communications and drive engagement and loyalty strategies for our diverse clientele.

In this full-time, permanent position, you will join the Customer Base Management team at Enercare. Your role includes executing lifecycle campaigns, enhancing customer insights, and collaborating across departments, such as Marketing, Digital, and Analytics. This individual contributor position demands expertise in customer lifecycle marketing and effective execution of integrated campaigns.

Key Responsibilities: • Partner with cross-functional teams to deliver multi-channel communications • Execute lifecycle and engagement campaigns aligned with strategy • Manage day-to-day campaign execution and identify optimization opportunities • Utilize analytics for insights to enhance performance • Conduct post-campaign analyses to inform future strategy

Requirements: • Minimum 5 years in ma...