Customer Engagement Team Lead Position

Mountain Warehouse

dartmouth, ns, Canada
Full-time
Posted June 08, 2026

Job Description

Elevate store customer service as a Team Lead focused on team engagement and performance. Inspire your staff to meet key performance indicators while ensuring exceptional service standards.

As a Team Lead, you'll lead a motivated team, maintaining high customer service levels and upholding company standards. Your leadership will significantly enhance the shopping experience while implementing effective visual merchandising strategies to embody brand values.

Key Responsibilities:
• Lead a motivated and engaged team effectively
• Ensure high-level customer service standards are met
• Encourage team performance to achieve KPIs
• Uphold company standards and practices diligently
• Implement visual merchandising strategies for impact

Requirements:
• Prior supervisory role experience required
• Ability to inspire and motivate team members
• Excellent organizational and leadership skills
• Passionate ...