Job Description
Join Lantek's Operations team as a Customer Engineer specializing in technical support for CAD/CAM and MES/ERP solutions. Engage with clients, provide training, and resolve software issues.
This role offers an exciting opportunity to deliver top-tier technical support based on customer needs. As a Customer Engineer, you will lead small to medium projects, define solutions, and ensure customer satisfaction throughout the software lifecycle. You'll analyze requirements, create specifications, and train clients and employees on Lantek systems, both online and in-office.
Key Responsibilities:
• Consult and provide technical support for Lantek software solutions
• Implement and support customer projects effectively
• Create tailored specifications based on client needs
• Analyze and gather requirements for software installations
• Conduct training sessions for users on Lantek systems
Requirements:
• Technical background in Computer Engineering or IT
• Experienc...
This role offers an exciting opportunity to deliver top-tier technical support based on customer needs. As a Customer Engineer, you will lead small to medium projects, define solutions, and ensure customer satisfaction throughout the software lifecycle. You'll analyze requirements, create specifications, and train clients and employees on Lantek systems, both online and in-office.
Key Responsibilities:
• Consult and provide technical support for Lantek software solutions
• Implement and support customer projects effectively
• Create tailored specifications based on client needs
• Analyze and gather requirements for software installations
• Conduct training sessions for users on Lantek systems
Requirements:
• Technical background in Computer Engineering or IT
• Experienc...