Customer Experience Agent

Doordash Mexico

xico, veracruz, Mexico
Full-time
Posted June 15, 2026

Job Description

**About the Role**:
We're looking to grow our Marketplace Live Operations team by leaps and bounds.
Join DoorDash as a Marketplace Live Operations Representative to become an expert in addressing the most pressing needs and concerns of DoorDash's thousands of partner merchants, customers, and dashers worldwide.
You'll be part of an exciting, rapidly-growing team designed to take our support to the next level.
Representatives will report to the Marketplace Live Operations Supervisor.
**Note: We are a 24 hour/365 day operation.
An Agent will be assigned a schedule that may include evenings, weekends, or holidays.
These schedules will be adjusted periodically to meet the needs of our business.
**
**You're excited about this opportunity because you will...**:
- Address time-sensitive issues, such as payments, account questions, driver issues, or troubleshooting with professionalism in a timely manner.
- Develop deep expertise in how DoorDash's...