Customer Experience Associate – Future Opportunities (Cantonese, Mandarin, Korean and/or Vietna[...]
TD
Job Description
Work Location: Richmond, British Columbia, Canada
Hours: 15
Line Of Business: Personal & Commercial Banking
Pay Details: $22.50 – $28.33 CAD
Job Description
Join TD Canada Trust as a Customer Experience Associate to deliver outstanding customer service and support the branch’s banking solutions. You will process transactions, understand customer needs, recommend solutions, and promote a positive experience—while contributing to a diverse and equitable work environment.
In This Role
- Process financial transactions such as deposits, withdrawals, and bill payments per operating procedures, industry regulations, and TD’s Code of Conduct and Ethics.
- Assess and identify customer needs to recommend tailored banking solutions with discretion in confidential matters.
- Respond to and resolve customer concerns using standard procedures, escalating non‑standard activiti...