Job Description
Requisition ID: . Join a purpose-driven team committed to results in an inclusive, high-performing culture.
Title: Customer Experience Associate - Kelowna, BC (18.75 hours week)
About the role
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is where we put our customers first, helping them achieve their financial goals.
Our Customer Experience Associates are people‑centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day‑to‑day transactions
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a t...