Customer Experience Representative

Indigo Books & Music Inc.

toronto, on, Canada
Full-time
Posted June 05, 2026

Job Description

  • Compensation: CAD 17.6 - CAD 17.6 - hourly

Company Description

Shift: Operations/Merchandising

Overnight Availability Required

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration, and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU’LL DO

  • Support the daily operations of the store, after the store closes (1am-9am)
  • Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
  • Use merchandising standards to create a visually appealing, stimulating store
  • Create a warm and wel...