Job Description
Elevate member experiences at ALFA Club in Oakville, Ontario, as a full-time Customer Experience Specialist. Deliver exceptional service, manage interactions, and maintain high standards every day.
In this on-site role, you will focus on providing a professional, detail-oriented experience for members. Your key tasks will include managing inquiries, supporting memberships, and maintaining facility cleanliness. This position emphasizes discipline and intentional living, aligning with ALFA's vision of wellness and performance.
Key Responsibilities:
• Deliver a welcoming, high-standard member experience
• Manage inquiries, bookings, and membership support
• Maintain cleanliness and organization throughout the facility
• Perform daily upkeep tasks to meet ALFA’s standards
• Assist with opening and closing operations
• Support membership sales and upselling services
Requirements:
• Strong customer service and interpersonal skills
• Ability to create consiste...
In this on-site role, you will focus on providing a professional, detail-oriented experience for members. Your key tasks will include managing inquiries, supporting memberships, and maintaining facility cleanliness. This position emphasizes discipline and intentional living, aligning with ALFA's vision of wellness and performance.
Key Responsibilities:
• Deliver a welcoming, high-standard member experience
• Manage inquiries, bookings, and membership support
• Maintain cleanliness and organization throughout the facility
• Perform daily upkeep tasks to meet ALFA’s standards
• Assist with opening and closing operations
• Support membership sales and upselling services
Requirements:
• Strong customer service and interpersonal skills
• Ability to create consiste...