Customer Experience Specialist - Overnight at Indigo

Indigo Books & Music Inc.

toronto, on, Canada
Full-time
Posted June 11, 2026

Job Description

Embrace the role of Customer Experience Specialist with Indigo during overnight hours. This position specializes in enhancing customer interactions through engaging storytelling and operational support.
Indigo invites applications for its overnight shift, focusing on operations from 1am to 9am. You'll be responsible for inventory management, creating a visually engaging store, and fostering joyful customer experiences. Leverage your creativity to curate product collections tailored to customer preferences, all while adhering to safety protocols.
Key Responsibilities:
• Manage store merchandise and conduct cycle counts overnight
• Utilize merchandising standards to enhance store aesthetics
• Build relationships with customers through engaging product stories
• Ensure a warm, welcoming store ambiance
• Contribute to a culture of accountability and support
Requirements:
• Experience in retail environments valued
• Flexible with work schedule during evenings a...